Return and Refund Policy

If you are looking to return a faulty or incorrect item, we are here to help you, but please contact us first, by either phoning 03 6234 5144 or emailing info@betterlifeco.com.au

Returns will be accepted within 30 days of you receiving your order.

You will need to provide suitable evidence as ‘proof of purchase’.

 

Shipping Information

Delivery charges are assessed on the basis of individual products and will be charged at checkout.

We deliver to all Australian states via Australia Post.

We do not deliver to overseas destinations.

 

Limitation of Liability

Under no circumstances will we be liable for any direct, indirect, incidental, consequential or other damages resulting from the purchase, delivery, use or return of any product or service purchased from this website beyond the value of the item purchased.

 

Privacy and Security

This policy covers the treatment of personal data which Better Life Co. may collect when you place an order, email us or participate in any other activity or service that we make available on our site.

You may, however, visit our site anonymously.

Personal information such as name, email address, mailing address, phone number and credit card information are only submitted voluntarily. Better Life Co. holds and processes any personal data in accordance with all current legislation relating to data protection.

We only use this data to:

  • Improve customer service – your information helps us to more effectively respond to your customer service requests.
  • Improve our site – we continuously strive to improve our website based on information and feedback we receive from you.
  • Process transactions – we will use the information you provide when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • Send periodic emails – the email address provided for order processing may be used to send information and updates regarding the order. It may also be used to respond to enquiries. You may decide to opt-in to our mailing list, where you will receive emails that may include Better Life Co. news, updates, related product or service information etc.

Better Life Co. has the discretion to update this privacy policy at any time. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continual use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

If you have any questions about your dealings with this site, please contact us at:
www.betterlifeco.com.au/contact
Better Life Co.
83 Brisbane Street
Hobart Tasmania 7000
03 6234 5144
info@betterlifeco.com.au

 

Customer Service Line

03 6234 5155
9am to 5pm Monday to Friday
9am to 12pm Saturday
info@betterlifeco.com.au

 

Store Opening Times

9am to 5pm Monday to Friday
9am to 12pm Saturday
Closed Public Holidays
Online Store open 24/7